Answers to our most frequently asked questions.
Q: Are your products available at retail locations?
A: At this time my letterpress cards and bags are available at Alair, in West Seattle, WA. Please support this PNW shop if your are close by! Alternatively, they are available on this site, on Etsy, and at various craft fairs which will be posted on the blog.
Q: Are you products really handmade?
A: The bags and hats are with two hands cutting, knitting, pinning, fastening, riveting, measuring, ironing and etc. For sewing the seams of the bags and sewing the labels to the bags and hats, a vintage 1940’s Singer sewing machine, (that I hand-feed) does the trick. There is no assembly line here! Just two very busy hands and a lot of love! Many hours are spent creating each piece so that it arrives to you as a well-made, durable, and functional product that you will use for years to come.
Q: What shipping method do you use?
A: Products ship via USPS Priority Mail or Express, depending on your selection at checkout. Products are shipped in recycled and recyclable padded envelopes with recycled kraft tissue and a sticker.
Q: When is your shipping cut-off time?
A: Any order placed before 12 noon Pacific Standard Time, will be sent the following business day for in stock items. Please see holiday schedule for holiday shipping times. NOTE: MANY ITEMS ARE CURRENTLY BACKORDERED. PLEASE ALLOW 4-6 WEEKS FOR DELIVERY.
Q: What is your holiday shipping schedule?
A: For orders placed after Dec. 29, 2016, orders will ship Jan. 9, 2017.
Q: Do you offer gift wrapping?
A: Yes, gift wrapping is available for an additional $8.00. Please add this item to your cart. The wrap is a recycled kraft paper with a mint green ribbon and Davey sticker.
Q: Can the gift wrapping include a custom message?
A: Yes, please include the custom message at checkout in the “Order Notes” section on the shipping page and I will write your message on a small Davey notecard and secure it to the package.
Q: Do you offer gift cards/gift certificates?
A: Not at this time. I hope to offer gift cards in the future.
Q: Who does your photography?
A: Photos were taken by the incredible Wendi Nordeck at Nordeck Photo in Portland, OR. All images are copyright. Please ask permission before using any of my photos.
Q: Will you be making any other types of bags or hats?
A: Yes, please stay in touch via instagram (@bridaveymakes) for the latest!
Q: How should I care for my bag or hat?
A: For the waxed canvas and wool bags, please spot clean them only. The bags are 100% waxed canvas and 100% wool. DO NOT IRON. Ironing will do messy things to the waxed canvas and cause the wool to shrink. The leather pieces have been pre-treated with olive oil and will darken and soften over time. To see a photo my first bag that shows the darkened color of the leather straps, please view my Story page. To give condition the straps further, pour a small amount of olive oil on a soft cloth and gently rub evenly into the leather pieces.
For the hats, please spot clean only. DO NOT IRON. The hats are 100% wool and ironing or drying in a dryer will cause them to shrink. If absolutely needed, you can hand wash the hat in cold water, but you may have some color loss or bleeding.
Q: Can I order a customized hat or bag with specific fabric colors/combinations?
A: Not at this time, but this is something I hope to offer in the future.
Q: Do you donate to non-profits?
A: Davey is a 1% for the Planet member, meaning 1% of net profits annually are given to select organizations with the 1% for the Planet community. Another 9% of net profits annually are give to arts and education organizations in the Pacific NW. This is my first year, and the arts and education non-profit receiving the donation is CHAP – Children’s Healing Art Project in Portland, Oregon.
Q: Will you donate to my fundraiser?
A: Please send your fundraising donation form and any supplemental information to: hello(at)daveyhandmade.com for consideration. Unfortunately, not all requests will be fulfilled, but I will do my best!
If you are not completely satisfied with one of our products, please send an email with your concerns/suggestions to: hello(at)daveyhandmade.com.